Learn What to Do if Someone Claims They Slipped and Fell in Your Business
When someone claims that they fell inside of your business, it is important to act quickly. There is a good chance that they may want to file a claim with your business insurance, and you need to do everything that you can to protect yourself and your business. There are some people who will claim that they slipped and fell in a business only to get a financial settlement from the insurance company. When this happens, it can make a bad name for your business and cause your insurance rates to go through the roof. If you think that someone is going to try to scam your insurance company out of money with a false slip and fall claim, use the guide below to learn what you can do to help the insurance company prove the claim is false.
Call the Police Right Away
When someone claims that they slipped and fell in your business, call the police right away. You need to have a report that states what the person said happened, as well as what witnesses saw happen. This can help to prove that the person is lying about the issue because they more than likely will change their story again and again. Having documentation to prove exactly what they said right after they supposedly fell will help your insurance company be able to prove they are lying.
Make Copies of All Video Footage
If you have cameras in your business, make copies of the video footage that was taken before, during, and after the accident supposedly happened. Submit it to your insurance company so that they can use it when they go to court. The footage may be able to prove if the person really fell by accident or if they did it on their own accord.
Be Willing to Testify in Court
If the person chooses to take the case to court, be available to go to court on the day that you are needed. You can testify about if you have ever seen the person in your store before, what happened on that day, and what happened after that day. The insurance company will need to prove that the person was only in the building to try to create a slip and fall case, and not just in there to do some shopping.
If the company can prove that the person set up the whole thing to happen, they will not have to pay the person any money at all. If the court deems that your business was at fault for the injuries that occurred when the person fell, your insurance rates will more than likely increase substantially. For more information, contact a business such as Austin Insurance Agency.
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